Terms of service
Overview
This website is operated by String Tribe. Throughout the site, the terms “we”, “us”, and “our” refer to String Tribe.
By accessing our website and/or purchasing from us, you agree to be bound by these Terms of Service, including any additional policies referenced herein. If you do not agree to all terms and conditions, you may not access the website or use our services.
Products and services
String Tribe offers made-to-order apparel. All products are created only after an order is placed and are printed specifically for each customer.
We make every effort to display product descriptions, images, and details as accurately as possible. However, due to differences in screen settings and the nature of the printing process, slight variations in color or appearance may occur.
Orders and payment
All orders are subject to availability and acceptance. We reserve the right to refuse or cancel any order at our discretion.
Payments are processed securely through our available payment providers, including PayPal and other authorized payment methods.
By completing a purchase, you confirm that:
- The billing and shipping information provided is accurate.
- you are authorized to use the selected payment method.
Shipping
We currently ship only within the continental United States.
Production and delivery times are estimates and may vary depending on order volume, fulfillment location, and carrier performance. For full details, please refer to our Shipping Policy.
Returns and refunds
Because our products are made to order, we do not accept returns or exchanges due to sizing, fit, or personal preference.
Refunds or replacements are only offered in cases of damaged, defective, or incorrect items, as outlined in our Refund Policy.
Intellectual property
All content on this website, including but not limited to designs, artwork, images, text, logos, and graphics, is the property of String Tribe and is protected by intellectual property laws.
No content may be used, reproduced, distributed, or modified without prior written permission.
User conduct
You agree not to use this website for any unlawful purpose or in violation of any applicable laws or regulations.
Any misuse of the website, including attempts to interfere with its functionality or security, may result in termination of access without notice.
Limitation of liability
To the fullest extent permitted by law, String Tribe shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products.
Our total liability for any claim related to a purchase shall not exceed the amount paid for the product in question.
Changes to these terms
We reserve the right to update or modify these Terms of Service at any time. Any changes will take effect immediately upon being posted on this page.
It is your responsibility to review these terms periodically.
Contact information
If you have any questions or concerns regarding these Terms of Service or your order, please contact us at hello@stringtribe.com We’re always happy to help.