Frequently Asked Questions
What kind of t-shirts do you sell?
We offer unisex graphic t-shirts made on Comfort Colors 1717 blanks. These tees are garment-dyed, soft, and designed to feel comfortable and broken-in from the very first wear.
How do the t-shirts fit?
Our t-shirts feature a relaxed, unisex fit. They are not slim or tight.
- For a more fitted look, consider sizing down.
- For a looser, relaxed feel, your usual size should work well.
How do I choose the right size?
We recommend measuring a t-shirt you already own and love, then comparing it to our size guide. This is the most accurate way to find your ideal fit.
How are the t-shirts made?
All of our t-shirts are printed using direct-to-garment (DTG) technology on high-quality blanks. Each piece is printed individually to preserve detail, color, and softness.
Why are the shirts made to order?
Each item is made especially for you after your order is placed. Producing on demand helps reduce overproduction and allows us to focus on quality rather than excess inventory.
Where do you ship from?
Orders are printed and shipped from trusted production partners, primarily within the United States, depending on product availability and destination.
How long does shipping take?
Production usually takes 2–5 business days.
Once shipped, delivery typically takes 3–7 business days within the continental United States.
Please note that delivery times are estimates and may vary during high-demand periods.
What payment methods do you accept?
Currently, we accept PayPal for secure checkout. PayPal allows you to pay using your PayPal balance or linked credit and debit cards.
Can I return or exchange my order?
Because each item is made to order, we do not accept returns or exchanges for sizing or preference reasons.
However, if your order arrives damaged, misprinted, or incorrect, please contact us and we’ll be happy to help.
How can I contact you?
You can reach us through our contact page or by email at hello@stringtribe.com We do our best to respond as quickly as posible.